With core recovery based values at the heart of our services, PCC Recovery Care aims to deliver a personalised care service to all of our customers requiring assistance and support in the areas of residential care and supported living. Established more than 20 years ago, we have maintained our sound reputation for providing a range of high quality care services and have been recognised by Investors in People as a company who puts quality at the heart of their service.
Our approach is based on the recovery model of care which is used to support the maintenance of a meaningful and satisfying life, despite any on going challenges and illness one may have. It is our intention that health, strength and wellbeing is fully promoted and as such our care and support staff will help wherever possible, to discover ways in which you can maintain active control over your life in a way that works best for you.
Our dedicated team of care specialists deliver personal care services of the highest quality. Our recovery model adopts a person centred approach to care and combined with our strong commitment to care in the community ensures that we will remain a quality provider of residential and supported living services.
We are fully regulated by CQC and are proud of the fact that through our robust monitoring procedures and commitment to staff development and support we have been able to maintain a level of quality which is second to none. A recent customer satisfaction survey reflects a 98% overall satisfaction score across our services.